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Customer reviews of Earlsdon Motor Company Ltd

At Earlsdon Motor Company Ltd we pride ourselves on the great service we provide to all of our customers. We understand that buying a car or van can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Earlsdon Motor Company Ltd

Earlsdon Motor Company Ltd
5
5.0

All 138 customer reviews


  • 5

    A pleasant way to buy a good second hand car.

    By Kris T on 04 February 2017 | Purchase not verified

    We had been searching for a new car for my wife for quite some time but could not find anything to replace her much loved Coupe. However, when we got to Ealrlsdon Motor company we were spoilt for choice. It was inside and well lit so we could go in an evening after work. He left us alone to have a good look and he had some really nice cars to choose from. My wife is now delighted with her new Honda Civic, it feels brand new and we got a good price on her old and tatty car too. It all made a usually stressful experience remarkably straight forward.


  • 5

    A genuine pleasure to deal with

    By Tom G on 30 January 2017 | Purchase not verified

    Kay made the whole experience of purchasing a car stress free, from start to finish. From first calling to arrange a viewing, he was a pleasure to deal with and very accomodating. I found the car to be exactly how it was described and well presented (even better in person in fact!) After viewing several other models elsewhere, this was a breath of fresh air! Coming from quite a distance to view the car was always a worry, but Kay was open and honest throughout and made everything so simple. I'm so pleased with the whole transaction and with the new car. If there are any cars on here that take your fancy, I would absolutely recommend seeing them in person, Kay clearly takes pride in the quality that he can provide. When I need another car in future, I hope there's one here...... Thanks again


  • 5

    Refreshingly professional & relaxed

    By Alan P on 12 January 2017 | Purchase not verified

    The whole experience from initial contact to vehicle handover was friendly, professional and relaxed - so unlike some previous trips to the 'big named' dealers. I found Kay to be a true gentleman and man of his word in all aspects of the transaction which was greatly reassuring as I only had the car description & photos from a website to base my decision to journey cross country to drive the car home on. It has now been a couple of weeks since purchase and I'm very happy to report that there are no surprises & the car is performing well. Thank you again.


  • 5

    Very happy and over the moon with the car

    By Kieran W on 09 January 2017 | Purchase not verified

    I purchased a car from Kay at Earlsdon Motor Company early in January. Kay was a very helpful and honest man. He was very professional and excellent customer service throughout the deal. He was quick to respond to texts and and questions I had he answered honestly and professionally. I didn't feel at all pressured to buy the car and he let me come to my own decision about the car. Absolutely love the car and am very happy with the purchase. thank you very much.


  • 5

    Excellent Purchasing Experience

    By Frank H on 08 January 2017 | Purchase not verified

    I purchased an brilliant VW car from Kay this week. The service I received was both friendly and very professional. Purchasing any car can be an anxious time, but Kay made it stress free - even delivering the vehicle to my home, some 45 miles away, as I had difficulty in getting to Coventry to pick the car up. From the point of making an appointment to see the vehicle to the vehicle being delivered to my home, Kay kept me fully informed. promptly answered any query I had and assisted with all of the necessary documentation. An excellent and professional service.


  • 5

    Excellent experience

    By Chris M on 07 January 2017 | Purchase not verified

    I purchased a car from Kay early in December and I must say he was excellent to deal with . I had arranged to view a car but unfortunately I didn't make it on the agreed day and missed out but Kay informed me of a similar car that was arriving at his dealership and gave me first chance on viewing it . I bought the car because it was everything he said it was (no b/a) the buying experience was so easy and helpful. I was weary of buying a second hand car because of all the pit falls that can come with it but buying from Kay was the best decision I made he is true to his word and a very pleasant guy who is an honest dealer I would thoroughly recommend his business to anyone who wishes to buy a car Thank you Kay and good luck for the future Chris Morris in Tamworth


  • 5

    Excellent dealer, quick to respond and friendly!

    By Tom C on 24 December 2016 | Purchase not verified

    Fantastic dealer, very easy to deal with and quick in responding to enquiries etc. Happy to make arrangements at the weekend as well! Friendly and accommodating, would happily recommend to a friend!


  • 5

    Excellent Customer Service

    By Pamla D on 23 December 2016 | Purchase not verified

    I purchased a car from Kay at Earlsdon Motor Company this week and it was a fantastic purchasing experience. Kay was a pleasure to deal with, providing a professional but friendly customer service throughout, and the cars on sale were excellent value. From the very first phone contact with this dealer I received excellent service, my questions were answered honestly and competently giving me a clear understanding of what I was getting for my money. Threre was no pressure put on me to buy. Very prompt and quick when decision was made so I had the car within that day. Overall, a very pleased customer and would highly recommend. Thank you.


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