Customer reviews of Earlsdon Motor Company Ltd

By Sunil M on 24 March 2018 | Purchase not verified

Kay is an honest, fair & realistic person who offers a fair negotiation, which is important in this trade - no bravado, just genuine. Really happy with the car that I purchased. The car is clean, reflects the description and 2 months on I have had no problems at all. Would recommend this business & Kay as it was simply hassle free. I’d buy another motor off him for sure.

By Mary M on 20 March 2018 | Purchase not verified

The service was exceptional, very knowledgable and willing to go into detail on questions we had. In fact better than many main dealers. The dealership and all the cars for sale are immaculate. We saw the car we liked on Auto Trader, and as we had some distance to travel he agreed to save it for us. it looked even better in real life, and saved it for us a little longer, whilst we transferred funds from our bank. This is a dealership that has lovely cars and puts the customer first, highly recommend.

By Lucy R on 18 March 2018 | Purchase not verified

I saw an Audi A1 for sale on autotrader and rang Kay up to arrange to go and view it. He kept it for me for a few hours while we made the journey down. Kay was really helpful on the phone and answered all questions I had. We were not disappointed with the car. It was exactly as described and in top condition. No faults at all with the car. Kay was patient while we asked lots of questions. A reliable, honest and trustworthy car salesman that I wouldn’t hesitate to recommend to others! The car drove fantastically home even in horrendous snow. You will not be disappointed if you by a car from here.

By Sharad J on 16 March 2018 | Purchase not verified

Best service given and guided from start to end.i would definitely use them for my car purchase in future and 'recomand to all my Friends and others .by the way very happy with my purchase

Reply from Earlsdon Motor Company Ltd on 18/03/18

Thanks for your feedback Mr Joshi, it is very much appreciated, it makes my job so much easier when I get to deal with lovely people like you and your family

By Anthony H on 20 February 2018 | Purchase not verified

Earlsdon Motors was very laid back and easy to do business with. Didn't take long to decide on a purchase. All the cars were well maintained and very clean. Really impressed with the car - exactly what we wanted. All details checked out. The only fault would be that the CD player doesn't work and the radio LCD screen only works intermittently. Rang the previous owner who explained to us that this was a problem with the car since new and that Earlsdon knew about it. I do think we should have been made aware of it but it should be inexpensive to fix or replace. Wouldn't have affected our final decision on the car anyway. Everything else in good order according to our mechanic. Overall a good experience!

Reply from Earlsdon Motor Company Ltd on 21/02/18

Tony Apologies for the issue with the stereo. I was told about it but honestly speaking i completely forgot about it. Being an intermittent issue i didn't quite remember when you came to see the car as the stereo works but pixels on the display sometimes doesn't. It would have been better if you had come direct to myself to enable me to try and rectify the issue. Hopefully the discount you received will more than cover issue :-) You have a lovely car and hopefully many miles of happy motoring.

By ALAN H on 24 January 2018 | Purchase not verified

travelled 120 miles to view the car and not disappointed. Photos and description spot on. All details confirmed via phone. Honest, genuine and totally professional attitude the owner made the whole transaction easy. Best car buying experience I can remember Would recommend and use again in the future

By Clare O on 12 January 2018 | Purchase not verified

Had my car written off and needed transport quick. Saw the car on here. He couldn't of done more to help. Genuinely lovely guy. He was also very informative throughout. Didn't push us to make a decision and happy stayed open for us to look at the car.

Reply from Earlsdon Motor Company Ltd on 14/01/18

Glad we could help after your incident. Thank you for choosing Earlsdon Motor Company.

By Charlotte B on 30 December 2017 | Purchase not verified

Went to view a Mazda which I’ve now brought! Friendly service and great reliability! Couldn’t be happier with everything, I would definitely buy from this company again!

Reply from Earlsdon Motor Company Ltd on 09/01/18

Thank you for the review. Your kind words are highly appreciated. Happy driving!

By Paul K on 18 December 2017 | Purchase not verified

My experience with the Earlsdon Motor Company has been exceptional. I visited to test drive a VW Polo but had a change of preference and wanted to look at VW Golf that was in the garage instead. Rather than being annoyed the guys said it was no problem and swiftly arranged for me to take the Golf out for a test drive. I was impressed by the Golf and started the process of buying it. The guys kept in touch at every stage and texted me with all the details I needed. The sale was completed in two-days. They stayed open late (around 7pm) so that I could collect the car after I had finished work. Again this was no issue for them to do that. Paperwork was straightforward and they made sure I had everything I needed. This has been a superb buying experience and I highly recommend this company to anyone who is looking to buy a quality used car.

Reply from Earlsdon Motor Company Ltd on 04/01/18

Thank you for the kind words. We wish you many safe and happy journeys with your new car!

By James H on 25 November 2017 | Purchase not verified

We spotted the vehicle late one night on auto trader and they responded very quickly with all the details we needed. We then arranged a test drive for the next day and the car was purchased. The wife loves the car and I'm pleased with the price we paid. A Very pleasant genuine man who we would use again.